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Patients & Visitors

Lab Location & Appointment Scheduling

Lab Location & Appointment Scheduling

Appointments are preferred, please complete the form below to schedule a time for your laboratory testing appointment. Walk-ins are welcome, but wait times may vary. 

Please bring your physician order (your physician's office will provide this for you), insurance cards, and a valid driver's license or other form of government-issued ID.

Location & Contact

Helen Keller Hospital Laboratory
1300 South Montgomery Ave.
Sheffield, AL 35660

Phone: (256) 386-4501

Fill out the form below to schedule your appointment

BEE Award Nomination

Just like a DAISY would not be able to grow without the help of the BEE, our nurses could not do what they do for our patients without the outstanding teamwork of other health care professionals.

Anyone at Helen Keller Hospital who supports patient care can be nominated for the BEE Award. Just like the DAISY Award, nominations can be submitted by patients, families, and colleagues.

Keller Café

The Keller Café is located on the first floor, main entrance across from the Helen Keller Hospital Gift Shop. 

Weekday Hours:
Breakfast 6:20 a.m. – 10:15 a.m. 
Lunch 10:45 a.m. – 1:30 p.m. 
Dinner 4:00 p.m. – 6:00 p.m.

Saturday-Sunday:
6:20 a.m - 2:00 p.m. 

Daisy Award Nomination

The DAISY Award for Extraordinary Nurses ® is an international award backed by the DAISY Foundation, a nonprofit organization with a mission to recognize the extraordinary, compassionate care that nurses provide patients and families every day.

Nurses at Helen Keller Hospital may be nominated by patients, families, and colleagues. The award recipient is chosen by a committee at Helen Keller Hospital to receive The DAISY Award.

Click Here to Nominate a Nurse

 

Patient Rights

Patient Rights and Responsibilities
Derechos y responsabilidades del paciente

As a patient, you have the right to respectful and considerate care. In addition, there are specific rights and responsibilities you have during your hospital stay.

You have the right to:

  • be informed of the hospital’s rules and regulations as they apply to your conduct.
  • expect privacy and dignity in treatment consistent with receiving  good medical and psychiatric care.
  • receive considerate, respectful care at all times and under all circumstances.
  • expect prompt and reasonable responses to your questions.
  • know who is responsible for authorizing and performing your procedures or treatments.
  • know the identity and professional status of your caregivers.
  • know what patient support services are available, including access to an interpreter if language is a problem.
  • have access to your medical records according to hospital policy.
  • be informed of the nature of your condition, proposed treatment or procedure, risks, benefits and prognosis, and any continuing health care requirements after your discharge in terms you can understand.
  • be informed of medical alternatives for care or treatment.
  • refuse treatment, except as otherwise provided by law, and to be informed of the consequences of your refusal.
  • receive access to medical treatment or accommodations regardless of age, race, sex, creed, sexual orientation, national origin, religion, physical handicap or sources of payment.
  • know if the medical treatment prescribed for you is for experimental purposes and to give your written consent to participate if you choose.
  • participate in the decision-making process related to the plan of your care.
  • have access to professionals to assist you with emotional and/or spiritual care.
  • exercise your cultural values and spiritual beliefs as long as they do not interfere with the well-being of others, or the planned course of any medical care.
  • participate in the discussion of ethical issues that may arise.
  • express concerns regarding any of these rights in accordance with the grievance process.
  • formulate Advance Directives and appoint an agent to make health care decisions on your behalf to the extent permitted by law.

You are responsible for:

  • providing accurate and complete information to your health care providers about your present and past medical conditions and all other matters pertaining to your health.
  • reporting unexpected changes in your condition to your health care providers.
  • informing your health care providers whether or not you understand the plan of care and what is expected of you.
  • following the treatment plan recommended by your health care providers.
  • keeping appointments and, if you cannot, notifying the proper person.
  • knowing the consequences of your own actions if you refuse treatment or do not follow the health care providers’ instructions.
  • being considerate of the rights of other patients and hospital personnel and to follow hospital policy and regulations regarding care and conduct.
  • fulfilling your financial obligations to the hospital as promptly as possible.

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