Social Services

The Helen Keller Hospital Social Services staff is located on the third floor of the hospital. Our social worker is available to assist patients and family members with discharge planning or questions about Advance Directives.

Discharge Planning

The Helen Keller Hospital Social Services Department staff is available to assist patients and their family members in making arrangements for adequate care and treatment after discharge, thereby minimizing the length of hospitalization for the patient. This process is called discharge planning and it is an essential component of the continuity of care. The discharge planning process is implemented to assist the patient transfer from the hospital for long-term or short-term care in a nursing home, assisted living facility, rehab facility, or to the patient's home. Social Services coordinates with other Keller Departments, such as Rehab Services, Cardio-Pulmonary Services, and Dietary for the patient's needs following discharge.

Advance Directives

Advance Directives allow you, as a patient, to make choices about medical treatment or name someone to make those decisions on your behalf if you are unable to make them. Advance Directives are legal documents, which are signed in "advance" so that your doctor and health care providers will know your wishes concerning medical treatment.

Helen Keller Hospital recognizes a patient's right to participate in his/her own health care decisions. Through education and inquiry about the existence of an advance directive, the hospital supports patients as they communicate their wishes regarding care they will accept or refuse should they become incapacitated or otherwise unable to make their own health care decisions. This includes, without limitations, the decision to have medical treatment or procedures, life-sustaining treatment, and artificially administered nutrition or hydration provided, withheld or withdrawn in instances of termination conditions and permanent unconsciousness. Our Social Services staff can provide you with a copy of our policy on Advance Directives and further discuss this subject with you.